10 Upton Drive #5
Wilmington, MA 01887

Phone: 800-536-1582

Fax: 866-448-9304

International: 00-1-339-440-2081

Hours of operation: Monday-Friday 8:00am-6:00pm EST
Our summer hours begin August 1 and end September 1
We will be open 8:00-4:30PM EST and our shipping cut off is 2:00PM EST

Inventory: Please feel free to contact us if you cannot find what you are looking for. We have thousands of products on the shelf and will be most happy to help. Our product lines consist of Bradford White, Crown, Dunkirk, Hayward, Jandy, Johnson Controls, Kiddie-Fenwal, Lochinvar, Pennco, Pentair, Teledyne Laars, Raypak, Slant/Fin, Utica, Velocity, Zodiac
Shipping: We are currently provide you with the most expedient and cost effective shipping options. We strive to lower your shipping charges, please call or write with your questions. We ship 6 days a week, however, our normal shipping deadline Monday thru Friday is 3:00pm EST Our primary shipping companies are UPS and DHL.

UPS normally pick up and delivers Monday thru Friday.

Air Lines will carry your freight on same day deliveries.

Damaged shipments must be reported within 24 hours of delivery.

UPS & FedEx has suspended money back service guarantee.

Example: If you receive a next day air package late you will not receive a refund.

Special requirements: If you need any of our products the same day or after hours we can help,
just call or send us an e-mail.

Contacting us: Our live staff are on duty 10 hours a day. We monitor e-mail 24 hours. See our hours of operation above.